Shipping Policy

Where do we deliver?

  • We deliver to the UK only.

 

How we send your order

  • We post all orders via Royal Mail 2nd class postage

 

Shipping Costs:

 

  • All shipping from Enchanted Magpie is free.

 

Dispatch Times:

 

  • We aim to dispatch every order within 48 hours of receipt. 

 

Estimated Delivery Times:

 

  • Please note that we have been informed by Royal Mail that, owing to COVID-19 staff shortages, they are taking longer than usual to deliver post. If you feel that you should have received your delivery, please allow up to a week from dispatch before contacting us. Thank you for your patience during these unprecedented times.

  • We are, of course, at the mercy of Royal Mail. However, in our experience, they reliably deliver our parcels within 2-3 business days from dispatch (i.e. from the time you received your "Your order is on its way" email from us).

Your responsibilities:

  • We cannot be responsible for items that are undelivered because of an invalid or incorrect address that has been supplied to us. Please help us by ensuring the delivery address you supply is correct. If you need to change a delivery address and your order has not yet shipped, please contact us as soon as possible: admin@enchantedmagpie.com.

Any problems or concerns?