Returns and Refunds Policy

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We gladly accept returns

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Contact us within: 14 days of delivery

Dispatch items back within: 30 days of delivery

 

We don't accept exchanges or cancellations:

 

But please contact us if you have any problems with your order: admin@enchantedmagpie.com

 

The following items can't be returned or exchanged:

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Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

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• Custom or personalised orders

• Perishable products (like food or flowers)

• Digital downloads

• Intimate items (for health/hygiene reasons)

 

Conditions of return:

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Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.